> For the complete documentation index, see [llms.txt](https://docs.ineom-tsel.mit.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ineom-tsel.mit.id/tiara/wfm/ticketing-support-l1/in-building-electricity-site/approval-by-manager-nism.md).

# Approval by Manager NISM

{% hint style="info" %}
Proses approval oleh Manager NISM dilakukan pada tiket dengan status **Waiting NISM MGR Approval.**
{% endhint %}

{% tabs %}
{% tab title="Approve" %}
Proses Approve:

1. Klik menu WFM (Workforce Management) pada side bar.
2. Klik menu In-Building Electricity Site.
3. Cari ticket number.
4. Klik tiket.
5. Klik  **`Detail`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FeegF2vx4xgMVYIuzK4yH%2FGroup%203.png?alt=media&amp;token=61b40cd8-46a6-4dc5-8234-fad92f1b5cfc" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FbPLY4gqk9AFtyHoPPHc7%2FUser%20Access%20-%202026-04-27T140728.081.png?alt=media&amp;token=297d06fd-904e-41d4-8bf2-8fff32b1d955" alt=""><figcaption></figcaption></figure></div>

6. Klik  **`Approve`**.
7. Klik  **`Yes, Approve`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FtpiaEtbLYB8eTv8aRL5K%2FUser%20Access%20-%202026-04-27T140821.344.png?alt=media&amp;token=b1fcbc8c-f1f1-4f0d-9be0-7cb20dda6a45" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2Fb5sLjNZVWtlSETGVEgyA%2FUser%20Access%20-%202026-04-27T140832.298.png?alt=media&amp;token=794b4b49-2202-4cea-9df8-d44893a9dd6d" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FeUUpb6zSO4Lt4NEA4ugm%2FUser%20Access%20-%202026-04-27T141055.791.png?alt=media&amp;token=e2d19577-c6c1-4964-8151-004cfcbe3cd4" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses approve oleh Manager NISM berhasil apabila status tiket menjadi **Closed.**
{% endhint %}
{% endtab %}

{% tab title="Reject" %}
Proses Reject:

1. Klik menu WFM (Workforce Management) pada side bar.
2. Klik menu In-Building Electricity Site.
3. Cari ticket number.
4. Klik tiket.
5. Klik  **`Detail`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FeegF2vx4xgMVYIuzK4yH%2FGroup%203.png?alt=media&amp;token=61b40cd8-46a6-4dc5-8234-fad92f1b5cfc" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FbPLY4gqk9AFtyHoPPHc7%2FUser%20Access%20-%202026-04-27T140728.081.png?alt=media&amp;token=297d06fd-904e-41d4-8bf2-8fff32b1d955" alt=""><figcaption></figcaption></figure></div>

6. Klik  **`Reject`**.
7. Isi catatan dengan alasan melakukan reject.
8. Klik  **`Yes, Approve`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F4UofaQKMCM0JWGcdIiEX%2FUser%20Access%20-%202026-04-27T141747.273.png?alt=media&amp;token=b5370e68-bba6-42f8-aad5-9fee1ed995c6" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FYOlxk9M8Pjxhjnb5XvpB%2FUser%20Access%20-%202026-04-27T141759.460.png?alt=media&amp;token=9daf9cc9-a9e4-4e1b-9e92-55ab94ef6361" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses reject oleh Manager NISM berhasil apabila status tiket menjadi **Rejected: Revision by NOS Staff.**
{% endhint %}
{% endtab %}
{% endtabs %}