> For the complete documentation index, see [llms.txt](https://docs.ineom-tsel.mit.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ineom-tsel.mit.id/tiara/wfm/ticketing-support-l1/in-building-electricity-payment/process-ticket.md).

# Process Ticket

{% hint style="info" %}
Proses ticket oleh Manager ENOM dilakukan pada tiket dengan status **PAID.**
{% endhint %}

Proses ticket:

1. Klik menu WFM (Workforce Management) pada side bar.
2. Klik menu In-Building Electricity Payment.
3. Cari ticket number.
4. Klik tiket.
5. Klik **`Process`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FP2PGI4M60cZ5i8u9ECtr%2FUser%20Access%20-%202026-04-27T150346.839.png?alt=media&amp;token=926cd434-7afe-4ea9-b98c-1e1d55945f50" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FhRNNnFUNfQ08IGH3AlfX%2FUser%20Access%20-%202026-04-27T150359.699.png?alt=media&amp;token=bb1541bd-76fe-4fba-ae4a-afa5fd9e48f2" alt=""><figcaption></figcaption></figure></div>

6. Isi data.

{% hint style="info" %}
Data yang perlu diisi adalah:

1. **Kategori Pajak:** Pilih kategori pajak.

2. **KWH Awal:** Isi angka meter awal.

3. **Attachment KWH Awal:** Upload bukti dokumen KWH awal.

4. **KWH Akhir:** Isi angka meter akhir.

5. **Attachment KWH Akhir:** Upload bukti dokumen KWH akhir.

6. **Harga per KWH LWBP:** Isi tarif listrik LWBP per KWH.&#x20;

7. **No Invoice BM:** Isi nomor invoice.

8. **Tanggal Invoice BM:** Isi tanggal invoice diterbitkan.

9. **Total Tagihan:** Isi total keseluruhan tagihan.

10. **Attachment Total Tagihan:** Upload dokumen invoice/tagihan.

11. **Tanggal Tagihan:** Isi tanggal tagihan dibuat.

12. **Jatuh Tempo:** Isi batas akhir pembayaran.

13. **No Faktur Pajak:** Isi nomor faktur pajak.

14. **Attachment Faktur:** Upload dokumen faktur.

15. **Tanggal Faktur:** Isi tanggal faktur pajak.

16. **No Rek Pembayaran:** Isi nomor rekening tujuan.

17. **Jumlah Bayar:** Isi jumlah nominal yang dibayarkan.

18. **Attachment Jumlah Bayar:** Upload bukti pembayaran.

19. **Tanggal Bayar:** Isi tanggal pembayaran.
    {% endhint %}

20. Klik **`Submit`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FDkyFYuI0WwORkpxBBi51%2FUser%20Access%20-%202026-04-27T153145.563.png?alt=media&amp;token=e0268e3f-f5c7-415a-aba0-47ba86a8e549" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FinMa6hlSgHLMDHR9wz6S%2FUser%20Access%20-%202026-04-27T153521.167.png?alt=media&amp;token=adb0f700-5652-4d82-b02b-1d3b22281d1e" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses take over oleh Mitra berhasil apabila status tiket menjadi **PAID.**
{% endhint %}
