# Create Ticket

{% hint style="info" %}
Create ticket dilakukan oleh role **Staff / SPV NOS**.
{% endhint %}

Proses create ticket:

1. Klik menu WFM (Workforce Management) pada side bar.
2. Klik menu In-Building Electricity Payment.
3. Klik **`Create Ticket`**.

<div><figure><img src="/files/1nDdlA2PUHs8edQPvfBk" alt=""><figcaption></figcaption></figure> <figure><img src="/files/sq73jmCP7Xg3nuwjWqsC" alt=""><figcaption></figcaption></figure></div>

4. Isi data.

{% hint style="info" %}
Data yang perlu diisi adalah:

1. **In Building Site ID:** Pilih Site ID.

2. **Periode Pakai**: Pilih periode pemakaian.

3. **Periode bayar**: Pilih periode pembayaran.
   {% endhint %}

4. Klik **`Submit`**.

<div><figure><img src="/files/HdizBTpLMivaWB2G586k" alt=""><figcaption></figcaption></figure> <figure><img src="/files/NRFIc2cZVxx3ojjRW7rL" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses create ticket oleh Staff / SPV NOS berhasil apabila status tiket menjadi **Wait Invoice**.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ineom-tsel.mit.id/tiara/wfm/ticketing-support-l1/in-building-electricity-payment/create-ticket.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.