> For the complete documentation index, see [llms.txt](https://docs.ineom-tsel.mit.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ineom-tsel.mit.id/tiara/wfm/ticketing-support-l1/in-building-electricity-payment/create-ticket.md).

# Create Ticket

{% hint style="info" %}
Create ticket dilakukan oleh role **Staff / SPV NOS**.
{% endhint %}

Proses create ticket:

1. Klik menu WFM (Workforce Management) pada side bar.
2. Klik menu In-Building Electricity Payment.
3. Klik **`Create Ticket`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F7kp44E5C3q9UPgy0i6sI%2FUser%20Access%20-%202026-04-27T142716.725.png?alt=media&amp;token=96feb39e-ccfc-45e3-b339-f33609bd8813" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FtCwbRUCYZvSmdsUfgVzg%2FUser%20Access%20-%202026-04-27T142732.117.png?alt=media&amp;token=5475a09a-fdcc-464b-8654-8aed82d20cae" alt=""><figcaption></figcaption></figure></div>

4. Isi data.

{% hint style="info" %}
Data yang perlu diisi adalah:

1. **In Building Site ID:** Pilih Site ID.

2. **Periode Pakai**: Pilih periode pemakaian.

3. **Periode bayar**: Pilih periode pembayaran.
   {% endhint %}

4. Klik **`Submit`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2Fsx5yG4BgrDGYXee5P0Vb%2FUser%20Access%20-%202026-04-27T142843.875.png?alt=media&amp;token=c647e899-43fe-4093-a9e9-c6e53346d306" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FvrI2exfldb7mWYl9nRzV%2FUser%20Access%20-%202026-04-27T142858.644.png?alt=media&amp;token=d4c2a1d4-a2f8-461a-ba51-62c4cf021930" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses create ticket oleh Staff / SPV NOS berhasil apabila status tiket menjadi **Wait Invoice**.
{% endhint %}
