> For the complete documentation index, see [llms.txt](https://docs.ineom-tsel.mit.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ineom-tsel.mit.id/tiara/wfm/ticketing-service-network-operation/exclude-ticket/create-exclude-ticket.md).
# Create Exclude Ticket
{% hint style="warning" %}
Proses create ticket dilakukan oleh role **TO - SPV (Supervisor Teritory Operational).**
{% endhint %}
Proses create ticket:
1. Klik menu WFM (Workforce Management) pada side bar.
2. Pilih menu Exclude Ticket.
3. Klik **`Add`**.
4. Isi data.
{% hint style="info" %}
Data yang perlu diisi adalah:
1. **Ticket Reference Numbe**r: Pilih nomor referensi tiket.
2. **Category:** Pilih kategori.
3. **Description:** Isi deskripsi (opsional).
4. **Evidence:** Unggah dokumen bukti dengan format PDF.
{% endhint %}
5. Klik **`Submit`**.
{% hint style="success" %}
Create ticket berhasil apabila sistem berhasil melakukan generate tiket dengan status **Proposed.**
{% endhint %}
