> For the complete documentation index, see [llms.txt](https://docs.ineom-tsel.mit.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ineom-tsel.mit.id/tiara/wfm/ticketing-service-network-operation/exclude-ticket/approval-by-nop-manager.md).

# Approval by NOP Manager

{% hint style="warning" %}
Proses approval oleh **NOP - MGR** (**Manager Network Infrastructure Management)** dilakukan pada tiket dengan status **Proposed.**
{% endhint %}

{% tabs %}
{% tab title="Approve" %}
Proses approve:

1. Klik menu WFM (Workforce Management) pada side bar.
2. Pilih menu Exclude Ticket.
3. Pilih Date Range.
4. Pilih Cluster Area.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FLbdEA3ZGzNKk7QYeu6pN%2FUser%20Access%20-%202026-09-10T161218.818.png?alt=media&amp;token=6bb8cdc5-5042-4f86-8264-8df93c10d5aa" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F22N8Su7NpQbHQpckgo1q%2FUser%20Access%20-%202026-09-10T161630.287.png?alt=media&amp;token=5a19d2ae-173d-4371-a055-155cce4f1de0" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FO9T08KJIccdZ9lt7cP4O%2FUser%20Access%20-%202026-09-10T161642.367.png?alt=media&amp;token=ec356ff5-5165-4b94-96c4-d5e875dc9b81" alt=""><figcaption></figcaption></figure></div>

5. Cari ticket number.
6. Klik tiket.
7. Klik **`Detail`**.
8. Klik **`Approve`**.
9. Isi catatan melakukan approve.
10. Klik **`Submit`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2Fz7mpQR7IDltdTQC70AtM%2FUser%20Access%20-%202026-09-10T162918.395.png?alt=media&amp;token=88e4b1a1-ecc9-460e-b2ae-194e1249180e" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FaLP5ncVAOVeTJA7xbYBF%2FUser%20Access%20-%202026-09-10T163154.546.png?alt=media&amp;token=a4c9672d-3020-42cf-b3f4-0f55a8d6e05e" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FeVs0iYtxyagkdpaLNX16%2FUser%20Access%20-%202026-09-10T164235.586.png?alt=media&amp;token=36131094-0687-40b9-b2de-04986684d0a2" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses approve oleh **NOP - MGR** berhasil apabila status tiket menjadi **Approved.**
{% endhint %}
{% endtab %}

{% tab title="Reject" %}
Proses Reject:

1. Klik menu WFM (Workforce Management) pada side bar.
2. Pilih menu Parking Ticket.
3. Pilih Date Range.
4. Pilih Cluster Area.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FD4S6ATXI0RZHGovV8e92%2FUser%20Access%20-%202026-09-10T160453.114.png?alt=media&amp;token=8e2b6635-7ce7-45b7-a054-92e74ef7bbb3" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F22N8Su7NpQbHQpckgo1q%2FUser%20Access%20-%202026-09-10T161630.287.png?alt=media&amp;token=5a19d2ae-173d-4371-a055-155cce4f1de0" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FO9T08KJIccdZ9lt7cP4O%2FUser%20Access%20-%202026-09-10T161642.367.png?alt=media&amp;token=ec356ff5-5165-4b94-96c4-d5e875dc9b81" alt=""><figcaption></figcaption></figure></div>

5. Cari ticket number.
6. Klik tiket.
7. Klik **`Detail`**.
8. Klik **`Reject`**.
9. Isi catatan alasan melakukan reject.
10. Klik **`Submit`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2Fz7mpQR7IDltdTQC70AtM%2FUser%20Access%20-%202026-09-10T162918.395.png?alt=media&amp;token=88e4b1a1-ecc9-460e-b2ae-194e1249180e" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FyMMvkN4YokNUeaLbY2E9%2FUser%20Access%20-%202026-09-10T163346.831.png?alt=media&amp;token=0cbd71f4-3b14-4b78-a334-26283bfcaadf" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FsQLloAlRm0bYf0o4uhot%2FUser%20Access%20-%202026-09-10T163527.012.png?alt=media&amp;token=a52c509b-8696-4bf5-b920-aebdc89ff7d3" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses reject oleh **NOS - MGR** berhasil apabila status tiket menjadi **Rejected.**
{% endhint %}
{% endtab %}

{% tab title="Cancel" %}
Proses reject:

1. Klik menu WFM (Workforce Management) pada side bar.
2. Pilih menu Parking Ticket.
3. Pilih Date Range.
4. Pilih Cluster Area.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FLbdEA3ZGzNKk7QYeu6pN%2FUser%20Access%20-%202026-09-10T161218.818.png?alt=media&amp;token=6bb8cdc5-5042-4f86-8264-8df93c10d5aa" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F22N8Su7NpQbHQpckgo1q%2FUser%20Access%20-%202026-09-10T161630.287.png?alt=media&amp;token=5a19d2ae-173d-4371-a055-155cce4f1de0" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FO9T08KJIccdZ9lt7cP4O%2FUser%20Access%20-%202026-09-10T161642.367.png?alt=media&amp;token=ec356ff5-5165-4b94-96c4-d5e875dc9b81" alt=""><figcaption></figcaption></figure></div>

5. Cari ticket number.
6. Klik tiket.
7. Klik **`Detail`**.
8. Klik **`Cancel`**.
9. Isi catatan alasan melakukan cancel.
10. Klik **`Yes`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2Fz7mpQR7IDltdTQC70AtM%2FUser%20Access%20-%202026-09-10T162918.395.png?alt=media&amp;token=88e4b1a1-ecc9-460e-b2ae-194e1249180e" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FLwKMN1xfh8gi7WGYWCcx%2FUser%20Access%20-%202026-09-10T163900.204.png?alt=media&amp;token=454c39ae-57e8-46d0-a574-e372018e495f" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FjJUlF9UfcWFyP3fEvEiM%2FUser%20Access%20-%202026-09-10T164032.894.png?alt=media&amp;token=2987b415-9676-4639-a3f9-edb8fd22c157" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses reject oleh **NOS - MGR** berhasil apabila status tiket menjadi **Cancelled.**
{% endhint %}
{% endtab %}
{% endtabs %}
