> For the complete documentation index, see [llms.txt](https://docs.ineom-tsel.mit.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ineom-tsel.mit.id/tiara/wfm/ticketing-preventive-maintenance/site-sampling/approval-by-nos.md).

# Approval by NOS

{% hint style="warning" %}
Proses approval oleh **NOS** dilakukan pada tiket dengan status **Submitted.**
{% endhint %}

{% tabs %}
{% tab title="Approve" %}
Proses approve:

1. Klik menu WFM (Workforce Management) pada side bar.
2. Pilih menu Site Sampling.
3. Pilih Date Range.
4. Pilih Cluster Area.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F7tO0h1FRADbOZy0ibzyo%2FUser%20Access%20-%202026-04-24T103721.188.png?alt=media&amp;token=cbf89820-0abd-4969-a2e5-c44756735656" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F7i8Q5TktMs8a8WTWiT6B%2FUser%20Access%20-%202026-04-24T104120.889.png?alt=media&amp;token=4da87b83-6a64-4f6c-98dd-297ae11d1a91" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F0aKIbXoHmYALfGbBvHXO%2FUser%20Access%20-%202026-04-24T104409.632.png?alt=media&amp;token=ae0f50b1-4781-4ecd-9e73-4af54bc5273d" alt=""><figcaption></figcaption></figure></div>

5. Cari ticket number.
6. Klik tiket.
7. Klik **`Detail`**.
8. Klik **`Approve`**.
9. Klik **`Yes`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FceEIK25jnpEj2vSkjfPR%2FUser%20Access%20-%202026-04-24T111149.654.png?alt=media&amp;token=f4bf085a-70b8-492a-9b36-bda6b3822028" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F2jt2vQeiXTrYW0OoZe7v%2FUser%20Access%20-%202026-04-24T134606.981.png?alt=media&amp;token=549dc2e3-b041-4065-a5ce-4ccaf2595be7" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FkBr41EVTNeLtmdDqnV1r%2FUser%20Access%20-%202026-04-24T134659.170.png?alt=media&amp;token=2dd93a45-bd88-42ff-a2d7-bb56ba45bc98" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses approve oleh **NOS** berhasil apabila status tiket menjadi **Closed.**
{% endhint %}
{% endtab %}

{% tab title="Reject" %}
Proses reject:

1. Klik menu WFM (Workforce Management) pada side bar.
2. Pilih menu Maintenance Genset.
3. Pilih Date Range.
4. Pilih Cluster Area.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F7tO0h1FRADbOZy0ibzyo%2FUser%20Access%20-%202026-04-24T103721.188.png?alt=media&amp;token=cbf89820-0abd-4969-a2e5-c44756735656" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F7i8Q5TktMs8a8WTWiT6B%2FUser%20Access%20-%202026-04-24T104120.889.png?alt=media&amp;token=4da87b83-6a64-4f6c-98dd-297ae11d1a91" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F0aKIbXoHmYALfGbBvHXO%2FUser%20Access%20-%202026-04-24T104409.632.png?alt=media&amp;token=ae0f50b1-4781-4ecd-9e73-4af54bc5273d" alt=""><figcaption></figcaption></figure></div>

5. Cari ticket number.
6. Klik tiket.
7. Klik **`Detail`**.
8. Klik **`Re-Assign/Reject`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F5LzgnI4PnaDdxBNyNXCW%2FUser%20Access%20-%202026-04-24T133202.752.png?alt=media&amp;token=60c5641e-4129-410b-8dca-9db4ecd88195" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2Fr5JVd3lgNIayoFsQQ4jA%2FUser%20Access%20-%202026-04-24T133111.260.png?alt=media&amp;token=faa71087-4062-48c6-8673-8f58e76cabe3" alt=""><figcaption></figcaption></figure></div>

9. Klik **`Yes`**.
10. Isi catatan dengan alasan melakukan reject.
11. Klik **`Ok`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FFtq2ieuVz6S4qOWnNVYf%2FUser%20Access%20-%202026-04-24T133408.680.png?alt=media&amp;token=adfaba2f-0a3a-4879-9e5f-db9ab460e259" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FTN6t6cv6gPGLLSRz45ST%2FUser%20Access%20-%202026-04-24T133324.055.png?alt=media&amp;token=f8587e89-6b0d-47b1-b817-f37688629701" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses reject oleh NOS berhasil apabila status tiket menjadi **Rejected.**
{% endhint %}
{% endtab %}

{% tab title="Cancel/Decline" %}
Proses deline:

1. Klik menu WFM (Workforce Management) pada side bar.
2. Pilih menu Maintenance Genset.
3. Pilih Date Range.
4. Pilih Cluster Area.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F7tO0h1FRADbOZy0ibzyo%2FUser%20Access%20-%202026-04-24T103721.188.png?alt=media&amp;token=cbf89820-0abd-4969-a2e5-c44756735656" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F7i8Q5TktMs8a8WTWiT6B%2FUser%20Access%20-%202026-04-24T104120.889.png?alt=media&amp;token=4da87b83-6a64-4f6c-98dd-297ae11d1a91" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F0aKIbXoHmYALfGbBvHXO%2FUser%20Access%20-%202026-04-24T104409.632.png?alt=media&amp;token=ae0f50b1-4781-4ecd-9e73-4af54bc5273d" alt=""><figcaption></figcaption></figure></div>

5. Cari ticket number.
6. Klik tiket.
7. Klik **`Detail`**.
8. Klik **`Cancel/Decline`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F5LzgnI4PnaDdxBNyNXCW%2FUser%20Access%20-%202026-04-24T133202.752.png?alt=media&amp;token=60c5641e-4129-410b-8dca-9db4ecd88195" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FxV9YMuUDGTsxpNkjG3wp%2FUser%20Access%20-%202026-04-24T134044.270.png?alt=media&amp;token=0370b89f-b890-4094-bad1-225a2cbde492" alt=""><figcaption></figcaption></figure></div>

9. Klik **`Yes`**.
10. Isi catatan dengan alasan melakukan cancel/decline.
11. Klik **`Ok`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2Fv8mzSeV7Og90jYkRjwH5%2FUser%20Access%20-%202026-04-24T134319.205.png?alt=media&amp;token=736edc3b-4096-47c7-8752-70b6348b2cc1" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F2OsDkT2vwczTft7MEe7u%2FUser%20Access%20-%202026-04-24T134322.148.png?alt=media&amp;token=c3db85ea-5a11-4a5c-ae39-31bd99a01c39" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses decline oleh NOP berhasil apabila status tiket menjadi **Cancelled**.
{% endhint %}
{% endtab %}
{% endtabs %}
