Re-Open Ticket

Proses re-open ticket:

1. Klik menu WFM (Workforce Management) pada side bar.

2. Klik menu RH Visit.

3. Pilih Cluster Area.

4. Pilih tanggal.

1. Cari ticket number.

2. Klik tiket.

3. Klik Reopen.

4. Isi catatan dengan alasan melakukan re-open ticket.

5. Klik Submit.