> For the complete documentation index, see [llms.txt](https://docs.ineom-tsel.mit.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ineom-tsel.mit.id/tiara/etsa/claim-warranty/review-by-vendor.md).

# Review by Vendor

{% hint style="warning" %}
Proses approval oleh **Vendor** dilakukan pada tiket dengan status **Waiting Response Order.**
{% endhint %}

{% tabs %}
{% tab title="Approve" %}
Proses approve:

1. Klik menu eTSA () pada side bar.
2. Pilih menu 16.4.2 Request Warranties.
3. Cari ticket number.
4. Klik tiket.
5. Klik **`Review`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FJNSiQq911N1YCwTAERew%2FUser%20Access%20-%202026-09-17T170535.128.png?alt=media&amp;token=2b47991f-6c01-4940-b3b5-affb98461d8b" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FNkMbuZoLXiHSyQnwfqcN%2FUser%20Access%20-%202026-09-17T170548.678.png?alt=media&amp;token=d1bd88ea-ddec-4f3d-a276-295962e71e32" alt=""><figcaption></figcaption></figure></div>

6. Klik **`Accept Warranty`**.
7. Isi Vendor Number.
8. Isi catatan.
9. Klik **`Accept Warranty`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F54bZohD5rtyQyIJH4i2v%2FUser%20Access%20-%202026-09-17T170646.256.png?alt=media&amp;token=ecdd62f7-8c85-4aff-a2c4-ec2a3f05214b" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FCsZpov8nCBvQvL80PVeF%2FUser%20Access%20-%202026-09-17T170750.486.png?alt=media&amp;token=fcb1bbae-b748-431a-84d0-a025f60052b2" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses approve oleh **Vendor** berhasil apabila status tiket menjadi **Waiting Onsite Activity.**
{% endhint %}
{% endtab %}

{% tab title="Reject" %}
Proses reject:

1. Klik menu eTSA () pada side bar.
2. Pilih menu 16.4.2 Request Warranties.
3. Cari ticket number.
4. Klik tiket.
5. Klik **`Review`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FJNSiQq911N1YCwTAERew%2FUser%20Access%20-%202026-09-17T170535.128.png?alt=media&amp;token=2b47991f-6c01-4940-b3b5-affb98461d8b" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FNkMbuZoLXiHSyQnwfqcN%2FUser%20Access%20-%202026-09-17T170548.678.png?alt=media&amp;token=d1bd88ea-ddec-4f3d-a276-295962e71e32" alt=""><figcaption></figcaption></figure></div>

6. Klik ikon flag.
7. Isi catatan melakukan reject pada aset yang dipilih.
8. Klik **`Reject`**.
9. Isi catatan melakukan reject.
10. Klik **`Reject`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FRVrdD8rqRvsldclXIoNP%2FUser%20Access%20-%202026-10-01T094233.706.png?alt=media&amp;token=77709202-e2fc-41d2-a4c6-8c36eb76cea4" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2Fg5wbMtqxjF0X82M2B85d%2FUser%20Access%20-%202026-10-01T094244.055.png?alt=media&amp;token=9ca3748e-3a86-40ef-8d64-4e9944486e57" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FcjH7oFui8uI2AHScUXhX%2FUser%20Access%20-%202026-10-01T094310.186.png?alt=media&amp;token=b091ff57-0ee6-468c-948d-300888231702" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses reject oleh **Vendor** berhasil apabila status tiket menjadi **Rejected.**
{% endhint %}
{% endtab %}

{% tab title="Ask for Revision" %}
Proses Ask for Revision:

1. Klik menu eTSA () pada side bar.
2. Pilih menu 16.4.2 Request Warranties.
3. Cari ticket number.
4. Klik tiket.
5. Klik **`Review`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FJNSiQq911N1YCwTAERew%2FUser%20Access%20-%202026-09-17T170535.128.png?alt=media&amp;token=2b47991f-6c01-4940-b3b5-affb98461d8b" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FNkMbuZoLXiHSyQnwfqcN%2FUser%20Access%20-%202026-09-17T170548.678.png?alt=media&amp;token=d1bd88ea-ddec-4f3d-a276-295962e71e32" alt=""><figcaption></figcaption></figure></div>

6. Klik ikon flag.
7. Isi catatan melakukan revisi pada aset yang dipilih.
8. Klik **`Ask for Revision`**.
9. Isi catatan melakukan revisi.
10. Klik **`Ask for Revision`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FhbnRhaC8xYK3mgT25bvM%2FUser%20Access%20-%202026-09-30T100039.626.png?alt=media&amp;token=b1f4a521-6567-430b-97bc-a076d4708f94" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FcYHOQoJoHi4QruSaS6Dh%2FUser%20Access%20-%202026-09-30T100048.537.png?alt=media&amp;token=f17344c9-5946-48b3-b4ef-31c316789a6b" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2Fu62lcf1qYI5Li1YvQwbj%2FUser%20Access%20-%202026-09-30T100102.622.png?alt=media&amp;token=89dd54e0-d3ee-4852-9eba-cdcc1ac548d7" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses Ask for Revision oleh **RTPA** berhasil apabila status tiket menjadi **Waiting Revision.**
{% endhint %}
{% endtab %}
{% endtabs %}
