> For the complete documentation index, see [llms.txt](https://docs.ineom-tsel.mit.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ineom-tsel.mit.id/tiara/etsa/claim-warranty/review-by-requestor.md).

# Review by Requestor

{% hint style="warning" %}
Proses approval oleh **Requestor** dilakukan pada tiket dengan status **Waiting Approval Requestor.**
{% endhint %}

{% tabs %}
{% tab title="Approve" %}
Proses approve:

1. Klik menu eTSA () pada side bar.
2. Pilih menu 16.4.2 Request Warranties.
3. Cari ticket number.
4. Klik tiket.
5. Klik **`Review`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FoMXd5FOrr731loujqab2%2FUser%20Access%20-%202026-09-30T141911.132.png?alt=media&amp;token=053ca294-4bf2-4333-8241-84ca7c0ed6e8" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FxE3kLYUwy82YHSGrHMsF%2FUser%20Access%20-%202026-09-30T141927.872.png?alt=media&amp;token=e19c8f47-5b4d-402d-9e41-f44be28b9fc1" alt=""><figcaption></figcaption></figure></div>

6. Klik **`Approve`**.
7. Isi catatan.
8. Klik **`Approve & Close`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FThHSNkVgEXaMQXKpWtPG%2FUser%20Access%20-%202026-09-30T152505.809.png?alt=media&amp;token=891e118c-e124-4a04-a3be-5a1edc8e8d20" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F81e4JqveLes0nKHpvowF%2FUser%20Access%20-%202026-09-30T152534.206.png?alt=media&amp;token=1610488a-bce7-4330-94eb-16006f98c043" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses approve oleh **Requestor** berhasil apabila status tiket menjadi **Closed.**
{% endhint %}
{% endtab %}

{% tab title="Reject" %}
Proses reject:

1. Klik menu eTSA () pada side bar.
2. Pilih menu 16.4.2 Request Warranties.
3. Cari ticket number.
4. Klik tiket.
5. Klik **`Review`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FoMXd5FOrr731loujqab2%2FUser%20Access%20-%202026-09-30T141911.132.png?alt=media&amp;token=053ca294-4bf2-4333-8241-84ca7c0ed6e8" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FxE3kLYUwy82YHSGrHMsF%2FUser%20Access%20-%202026-09-30T141927.872.png?alt=media&amp;token=e19c8f47-5b4d-402d-9e41-f44be28b9fc1" alt=""><figcaption></figcaption></figure></div>

6. Pilih asset yang akan di-reject dan klik **`Marked as Rejected`**.
7. Isi catatan melakukan reject.
8. Klik **`Reject`**.
9. Isi catatan melakukan reject.
10. Klik **`Reject`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FU5zoPvYZrqAZEJespoV6%2FUser%20Access%20-%202026-09-30T152801.793.png?alt=media&amp;token=53f12d8f-9e1b-457e-a8a2-dd4c141c203d" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FmXswhb7MINiPSFtFgLob%2FUser%20Access%20-%202026-09-30T152811.811.png?alt=media&amp;token=73ca8448-e558-4fd2-83da-58d049e7baf6" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses reject oleh **Requestor** berhasil apabila status tiket menjadi **Rejected.**
{% endhint %}
{% endtab %}
{% endtabs %}