> For the complete documentation index, see [llms.txt](https://docs.ineom-tsel.mit.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ineom-tsel.mit.id/tiara/epro/toti/resolution-evidence-submission.md).

# Resolution Evidence Submission

{% hint style="info" %}
Proses resolution evidence submission oleh TP dilakukan pada tiket dengan status **Open**.
{% endhint %}

Proses resolution evidence submission oleh TP:

1. Klik menu ePRO (Electronic Tower Provider Reporting & Operations) pada side bar.
2. Klik menu 4.1 TOTI.
3. Pilih Cluster Area: Indonesia.
4. Cari ticket number.
5. Klik tiket.
6. Klik **`Request Close`**.

<div><figure><img src="/files/Or7JWnn69CH4v2y1PHta" alt=""><figcaption></figcaption></figure> <figure><img src="/files/vE12h7SeXR25nBHIl4bT" alt=""><figcaption></figcaption></figure></div>

7. Isi data pada dialog Request Close.
8. Upload dokumen pendukung.
9. Klik **`Submit`**.

<div><figure><img src="/files/21OePIOBX7wAQX7NGjIJ" alt=""><figcaption></figcaption></figure> <figure><img src="/files/3lrqC3cvsR1iW3Zr2I1g" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses resolution evidence submission oleh TP berhasil apabila status tiket menjadi **Waiting TO Closing Approval.**
{% endhint %}