# Create Ticket

{% hint style="info" %}
Proses create ticket dilakukan oleh role TO.
{% endhint %}

Proses create ticket TOTI:

1. Klik menu ePRO (Electronic Tower Provider Reporting & Operations) pada side bar.
2. Klik menu 4.1 TOTI.
3. Pilih Cluster Area: Indonesia.
4. Klik **`New`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FNI4bZzLRPfWgnLRaCNGh%2FANT-TOTI%2001.png?alt=media&#x26;token=fed15242-234c-405b-8209-ad9ace112c53" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FzXPB7xTNolutJSbTKssR%2FANT-TOTI%2002.png?alt=media&#x26;token=945ccb97-9dce-4644-bde1-135bc6b870cf" alt=""><figcaption></figcaption></figure></div>

5. Klik Site apabila 1 site dalam 1 kejadian, atau klik Multiple Site apabila melibatkan lebih dari 1 site dalam 1 kejadian.
6. Isi data.
7. Upload dokumen pendukung.
8. Klik **`Submit`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FrgXCeqrabDIi3OBGfL74%2FANT-TOTI%2003.png?alt=media&#x26;token=0e589c2f-1b1a-43de-b535-626590ef563b" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FBzCaJuYDCbvDOSPyXgDF%2FANT-TOTI%2004.png?alt=media&#x26;token=b30ba0f3-c67e-49bc-b764-1a2cf18fb56a" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses create ticket berhasil apabila sistem berhasil melakukan generate tiket dengan status **Open**.
{% endhint %}