> For the complete documentation index, see [llms.txt](https://docs.ineom-tsel.mit.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ineom-tsel.mit.id/tiara/epro/rpm/site-no-maintenance/create-ticket.md).

# Create Ticket

{% hint style="info" %}
Proses create ticket dilakukan oleh role TP.
{% endhint %}

Proses create ticket Site No Maintenance:

1. Klik menu ePRO (Electronic Tower Provider Reporting & Operations) pada side bar.
2. Klik menu 4.3 RPM.
3. Pilih Cluster Area.
4. Klik **`New`**.

<div><figure><img src="/files/JIw9vikdhdlGnbkXU9qf" alt=""><figcaption></figcaption></figure> <figure><img src="/files/xBw0yiBUljijDin8nBVs" alt=""><figcaption></figcaption></figure></div>

5. Klik **`Site Tidak Maintenance`**.
6. Isi data.
7. Klik checkbox.
8. Klik **`Submit`**.

<div><figure><img src="/files/o8G4ebL81VCtxR0v69ls" alt=""><figcaption></figcaption></figure> <figure><img src="/files/El0Z35AXAn1QRlDs93Nu" alt=""><figcaption></figcaption></figure> <figure><img src="/files/2G8kHDkKbTI22e0vLAnL" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses create ticket oleh TP berhasil apabila status tiket menjadi **Closed**.
{% endhint %}