# Create Ticket

{% hint style="info" %}
Proses create ticket dilakukan oleh role TP.
{% endhint %}

Proses create ticket Site No Maintenance:

1. Klik menu ePRO (Electronic Tower Provider Reporting & Operations) pada side bar.
2. Klik menu 4.3 RPM.
3. Pilih Cluster Area.
4. Klik **`New`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2Fn79kWddqHjtALgH62uQz%2FANT-RPM%2039%20(1).png?alt=media&#x26;token=eba7f3f0-8164-4498-8a00-8224d1577501" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FiZxjWTNbLdoCYkeY2gYE%2FANT-RPM%2041.png?alt=media&#x26;token=1bbf400d-23d4-4a63-9f34-6b51851d5a79" alt=""><figcaption></figcaption></figure></div>

5. Klik **`Site Tidak Maintenance`**.
6. Isi data.
7. Klik checkbox.
8. Klik **`Submit`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FWm73QT2CG6oxtIRIdpck%2FANT-RPM%2042.png?alt=media&#x26;token=24c4869c-9dea-416a-a977-8c969deee8f7" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FkwJNYzyXpaIF5JEEYpUi%2FANT-RPM%2043.png?alt=media&#x26;token=1e3b969b-0e40-41cb-b80e-60b562405a0f" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FgYxuGaYdADDX0i0GPT0A%2FANT-RPM%2044.png?alt=media&#x26;token=790bdd3e-0f4a-4087-9a15-827d6843287c" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses create ticket oleh TP berhasil apabila status tiket menjadi **Closed**.
{% endhint %}