# Create Ticket

{% hint style="info" %}
Proses create ticket dilakukan oleh role TP.
{% endhint %}

Proses create ticket SIQA:

1. Klik menu ePRO (Electronic Tower Provider Reporting & Operations) pada side bar.
2. Klik menu 4.3 RPM.
3. Pilih Cluster Area.
4. Klik **`New`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FgLEgGV0LFEy7FWqMNDJ5%2FANT-TOTI.png?alt=media&#x26;token=8df33eea-c0ef-4040-87f6-efb90159243b" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FhyzNhgwrOPzW2zqfaq8B%2FANT-TOTI%20(40).png?alt=media&#x26;token=feb071c6-99f0-41e3-8977-ead4bc7b96aa" alt=""><figcaption></figcaption></figure></div>

5. Klik **`SIQA Ticket`**.
6. Isi data.
7. Klik **`Submit`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F01mk2SEDkvdOpsIHKRj4%2FANT-TOTI%20(21).png?alt=media&#x26;token=4cfdb98b-453b-4c4e-9c1b-f994e64aa16e" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FFVtylR1KSstwiox0Oa9U%2FANT-TOTI%20(22).png?alt=media&#x26;token=0d7de2e2-80a4-4a0e-abc0-ded8ba1b575e" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FSIbaaxND8ruuhEZ9BV6l%2FANT-TOTI%20(4).png?alt=media&#x26;token=7e849b5f-4ac3-4b52-b80a-4f815e8e1846" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses create ticket berhasil apabila sistem berhasil melakukan generate tiket dengan status **Waiting TO Closing Approval.**
{% endhint %}
