# Approval by NOS

{% hint style="info" %}
Proses approval oleh NOS dilakukan pada tiket dengan status **Waiting NOS Approval.**
{% endhint %}

{% tabs %}
{% tab title="Approve" %}
Proses approve:

1. Klik menu ePRO (Electronic Tower Provider Reporting & Operations) pada side bar.
2. Klik menu 4.3 RPM.
3. Pilih Cluster Area.
4. Cari ticket number.
5. Klik tiket.
6. Klik **`Approve`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FUaDSehwqa098Zbg7MNkA%2FANT-TOTI%20(15).png?alt=media&#x26;token=1a07438b-d5b2-46d7-8a0b-9a4bb8b2a133" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FoWbQCHjPQAHz0QZVGGvk%2FANT-TOTI%20(32).png?alt=media&#x26;token=f1404800-b1b5-4891-ae2c-2923b4681ef0" alt=""><figcaption></figcaption></figure></div>

7. Klik **`Approve`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FElDA4MQxUDtof3M4FbwR%2FANT-TOTI%20(33).png?alt=media&#x26;token=cf580a42-f17c-4b24-881d-235991d82660" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FsTAfOZBfHgoEc2nPcSlz%2FANT-TOTI%20(34).png?alt=media&#x26;token=a7f03331-7a86-4c20-8e13-7f9e26baeb62" alt=""><figcaption></figcaption></figure></div>
{% endtab %}

{% tab title="Reject" %}
Proses reject:

1. Klik menu ePRO (Electronic Tower Provider Reporting & Operations) pada side bar.
2. Klik menu 4.3 RPM.
3. Pilih Cluster Area.
4. Cari ticket number.
5. Klik tiket.
6. Klik **`Reject`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FUaDSehwqa098Zbg7MNkA%2FANT-TOTI%20(15).png?alt=media&#x26;token=1a07438b-d5b2-46d7-8a0b-9a4bb8b2a133" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FGprfnYp5c9znSJ0ugQNI%2FANT-TOTI%20(35).png?alt=media&#x26;token=b8705114-39f3-4824-a8e8-e0e64b5238e3" alt=""><figcaption></figcaption></figure></div>

7. Isi catatan dengan alasan melakukan reject.
8. Klik **`Reject`**.

<figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FYrTutvlOoaeFiPEH1Pcv%2FANT-TOTI%20(36).png?alt=media&#x26;token=e2313023-60e1-43da-a230-8240bdee86e4" alt=""><figcaption></figcaption></figure>
{% endtab %}
{% endtabs %}

{% hint style="success" %}
Proses approve oleh NOS berhasil apabila status tiket menjadi **Closed**. Apabila dilakukan reject maka status tiket menjadi **Rejected**.
{% endhint %}