> For the complete documentation index, see [llms.txt](https://docs.ineom-tsel.mit.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ineom-tsel.mit.id/tiara/epro/rpm/rpm-ticket/create-ticket.md).

# Create Ticket

{% hint style="info" %}
Proses create ticket dilakukan oleh role TP.
{% endhint %}

Proses create ticket RPM:

1. Klik menu ePRO (Electronic Tower Provider Reporting & Operations) pada side bar.
2. Klik menu 4.3 RPM.
3. Pilih Cluster Area.
4. Klik **`New`**.

<div><figure><img src="/files/pc8WpEuepExUIOGX89w8" alt=""><figcaption></figcaption></figure> <figure><img src="/files/O692dPhjFBPgPyPCOYxh" alt=""><figcaption></figcaption></figure></div>

5. Klik **`RPM Ticket`**.
6. Isi data.
7. Klik **`Submit`**.

<div><figure><img src="/files/tvIaNDsDyWD7X5abR9JO" alt=""><figcaption></figcaption></figure> <figure><img src="/files/gv94VlZg6ABRaQSHhDra" alt=""><figcaption></figcaption></figure> <figure><img src="/files/rfOrIMatoel13U1HKKxA" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses create ticket berhasil apabila sistem berhasil melakukan generate tiket dengan status **Waiting TO Closing Approval.**
{% endhint %}