# Create Ticket

{% hint style="info" %}
Proses create ticket dilakukan oleh role TP.
{% endhint %}

Proses create ticket RPM:

1. Klik menu ePRO (Electronic Tower Provider Reporting & Operations) pada side bar.
2. Klik menu 4.3 RPM.
3. Pilih Cluster Area.
4. Klik **`New`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FgLEgGV0LFEy7FWqMNDJ5%2FANT-TOTI.png?alt=media&#x26;token=8df33eea-c0ef-4040-87f6-efb90159243b" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FhuCyq4LXcuTEMr5okOc5%2FANT-TOTI%20(1).png?alt=media&#x26;token=ee81a747-3959-4988-a7c8-3e5e630bda3d" alt=""><figcaption></figcaption></figure></div>

5. Klik **`RPM Ticket`**.
6. Isi data.
7. Klik **`Submit`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FVtIGpl0vTDlLiknysoMp%2FANT-TOTI%20(2).png?alt=media&#x26;token=9e0b66e8-a90f-4019-86b3-a3e019365d17" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FX1SOLhmn0JjdpOUbIJfT%2FANT-TOTI%20(3).png?alt=media&#x26;token=9143d8b5-0d5c-4bdd-97b0-fb78ab9d9873" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FSIbaaxND8ruuhEZ9BV6l%2FANT-TOTI%20(4).png?alt=media&#x26;token=7e849b5f-4ac3-4b52-b80a-4f815e8e1846" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses create ticket berhasil apabila sistem berhasil melakukan generate tiket dengan status **Waiting TO Closing Approval.**
{% endhint %}