> For the complete documentation index, see [llms.txt](https://docs.ineom-tsel.mit.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ineom-tsel.mit.id/tiara/epro/rpm/rpm-ticket/approval-by-to.md).

# Approval by TO

{% hint style="info" %}
Proses approval oleh TO dilakukan pada tiket dengan status **Waiting TO Closing Approval.**
{% endhint %}

{% tabs %}
{% tab title="Approve" %}
Proses approve:

1. Klik menu ePRO (Electronic Tower Provider Reporting & Operations) pada side bar.
2. Klik menu 4.3 RPM.
3. Pilih Cluster Area.
4. Cari ticket number.
5. Klik tiket.
6. Klik **`Approve`**.

<div><figure><img src="/files/BZzKnFe0MajuG6B6SEKg" alt=""><figcaption></figcaption></figure> <figure><img src="/files/HGvThiCTX6ALVkmTfigE" alt=""><figcaption></figcaption></figure></div>

7. Klik **`Approve`**.

<div><figure><img src="/files/9ZGLW9JoQOWTGZ98ve34" alt=""><figcaption></figcaption></figure> <figure><img src="/files/DA9WlxC4SLbU8JYHXQTC" alt=""><figcaption></figcaption></figure></div>
{% endtab %}

{% tab title="Reject" %}
Proses reject:

1. Klik menu ePRO (Electronic Tower Provider Reporting & Operations) pada side bar.
2. Klik menu 4.3 RPM.
3. Pilih Cluster Area.
4. Cari ticket number.
5. Klik tiket.
6. Klik **`Reject`**.

<div><figure><img src="/files/BZzKnFe0MajuG6B6SEKg" alt=""><figcaption></figcaption></figure> <figure><img src="/files/EeDL19zWcernmGCH2doC" alt=""><figcaption></figcaption></figure></div>

7. Isi catatan dengan alasan melakukan reject.
8. Klik **`Reject`**.

<figure><img src="/files/VLcmXw4zbsfDuUU60CKc" alt=""><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Return" %}
Proses return:

1. Klik menu ePRO (Electronic Tower Provider Reporting & Operations) pada side bar.
2. Klik menu 4.3 RPM.
3. Pilih Cluster Area.
4. Cari ticket number.
5. Klik tiket.
6. Klik **`Return`**.

<div><figure><img src="/files/BZzKnFe0MajuG6B6SEKg" alt=""><figcaption></figcaption></figure> <figure><img src="/files/tZ5L3ChdHBEMNAoDJEC7" alt=""><figcaption></figcaption></figure></div>

7. Isi catatan dengan alasan melakukan return.
8. Klik **`Return`**.

<figure><img src="/files/y8dzl1osuGpKQR3Si6Cp" alt=""><figcaption></figcaption></figure>
{% endtab %}
{% endtabs %}

{% hint style="success" %}
Proses approve oleh TO berhasil apabila status tiket menjadi **Waiting NOS Approval**. Apabila dilakukan reject maka status tiket menjadi **Rejected**. Apabila dilakukan return maka status tiket menjadi **Returned.**
{% endhint %}