# Approval by NOS

{% hint style="info" %}
Proses approval oleh NOS dilakukan pada tiket dengan status Waiting NOS Approval.
{% endhint %}

{% tabs %}
{% tab title="Approve" %}
Proses approve:

1. Klik menu ePRO (Electronic Tower Provider Reporting & Operations) pada side bar.
2. Klik menu 4.3 RPM.
3. Pilih Cluster Area.
4. Cari ticket number.
5. Klik tiket.
6. Klik **`Approve`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F4MoMR1D1d1fC5PpvojMP%2FANT-TOTI%20(41).png?alt=media&#x26;token=5701cb57-7b28-493f-abb9-6c2aa6a5c2f4" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2Fcv2U5eoOOQLIMBv3zjie%2FANT-TOTI%20(16).png?alt=media&#x26;token=16540f07-e4d1-4737-abf0-9d74f7373e18" alt=""><figcaption></figcaption></figure></div>

7. Klik **`Approve`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FxW1anIe3zOj6XPa5rI5A%2FANT-TOTI%20(17).png?alt=media&#x26;token=f6bcfce7-28cb-41f2-8362-65bdf7e25860" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FPEA9wN7gFusRY2m0QqxC%2FANT-TOTI%20(18).png?alt=media&#x26;token=1943618e-3028-49ee-943e-1e32750bba61" alt=""><figcaption></figcaption></figure></div>
{% endtab %}

{% tab title="Reject" %}
Proses reject:

1. Klik menu ePRO (Electronic Tower Provider Reporting & Operations) pada side bar.
2. Klik menu 4.3 RPM.
3. Pilih Cluster Area.
4. Cari ticket number.
5. Klik tiket.
6. Klik **`Reject`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FUaDSehwqa098Zbg7MNkA%2FANT-TOTI%20(15).png?alt=media&#x26;token=1a07438b-d5b2-46d7-8a0b-9a4bb8b2a133" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FPk6zcSuhCJ9WH8TtmpTq%2FANT-TOTI%20(19).png?alt=media&#x26;token=dc048bc0-015f-4066-a5ed-725c01054c62" alt=""><figcaption></figcaption></figure></div>

7. Isi catatan dengan alasan melakukan reject.
8. Klik **`Reject`**.

<figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FEgxu3tHBhuiAQOVh08Fp%2FANT-TOTI%20(20).png?alt=media&#x26;token=5099b013-fca3-423c-857c-9997aad45f77" alt=""><figcaption></figcaption></figure>
{% endtab %}
{% endtabs %}

{% hint style="success" %}
Proses approve oleh NOS berhasil apabila status tiket menjadi **Closed**. Apabila dilakukan reject maka status tiket menjadi **Rejected.**
{% endhint %}
