> For the complete documentation index, see [llms.txt](https://docs.ineom-tsel.mit.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ineom-tsel.mit.id/tiara/epro/penalty/request-compensation.md).

# Request Compensation

{% hint style="info" %}
Proses request compensation oleh TP dilakukan pada tiket dengan status **Waiting TP Approval.**
{% endhint %}

Proses request compensation:

1. Klik menu ePRO (Electronic Tower Provider Reporting & Operations) pada side bar.
2. Klik menu 4.4 Penalty.
3. Pilih Cluster Area.
4. Cari ticket number.
5. Klik tiket.
6. Klik **`Request Compensation`**.

<div><figure><img src="/files/QAk5G93SjmtonbQ8nBpN" alt=""><figcaption></figcaption></figure> <figure><img src="/files/wJXbBUiQKpIBzEqLLBm4" alt=""><figcaption></figcaption></figure></div>

7. Upload Evidence File.
8. Isi catatan.
9. Klik  **`Submit`**.

<div><figure><img src="/files/e9l5WKZ2F0Pc1L5SExNc" alt=""><figcaption></figcaption></figure> <figure><img src="/files/bIoc94V8yznjVHlQel52" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses request compensation oleh TP berhasil apabila status tiket menjadi **Waiting NOS Approval.**
{% endhint %}