# Approval by TWM

{% hint style="info" %}
Proses approval oleh TWM dilakukan pada tiket dengan status **Waiting TWM Approval.**
{% endhint %}

Proses approve:

1. Klik menu ePRO (Electronic Tower Provider Reporting & Operations) pada side bar.
2. Klik menu 4.5 National Penalty.
3. Pilih Cluster Area.
4. Cari ticket number.
5. Klik tiket.
6. Klik **`Approve`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FW8ljXsAPpymWPoIXvJ6B%2FANT-PENALTY%2050.png?alt=media&#x26;token=f84304ce-a84f-4d50-a925-a23dbc589098" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FNDpehzC9lIkBt0oQeval%2FANT-PENALTY%2051.png?alt=media&#x26;token=ed0e4135-acd2-4d06-a20e-044ece6092ed" alt=""><figcaption></figcaption></figure></div>

7. Klik **`Approve`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FuInuCXdb1C1kzJ3mmvL6%2FANT-PENALTY%2052.png?alt=media&#x26;token=04cb39f3-938a-4918-a904-c69095779da4" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FdsKCGq1ykdMT5MPfciPG%2FANT-PENALTY%2053.png?alt=media&#x26;token=deeb38d6-478e-4250-8469-17551dacbfec" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses approve oleh TWM berhasil apabila status tiket menjadi **Waiting GM TP Approval.**
{% endhint %}