# Approval by GM TWM

{% hint style="info" %}
Proses approval oleh GM TWM dilakukan pada tiket dengan status **Waiting GM TWM Approval.**
{% endhint %}

Proses approve:

1. Klik menu ePRO (Electronic Tower Provider Reporting & Operations) pada side bar.
2. Klik menu 4.5 National Penalty.
3. Pilih Cluster Area.
4. Cari ticket number.
5. Klik tiket.
6. Klik **`Approve`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FZnSxAZfzZdQlmtEOCVB2%2FANT-PENALTY%2042.png?alt=media&#x26;token=a613175e-324b-4705-87bf-5f441165e74c" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FqcNMMVqqx5C4T1dyBy2i%2FANT-PENALTY%2043.png?alt=media&#x26;token=dfc8d9af-eb94-48f3-aaf3-db8ac845d62e" alt=""><figcaption></figcaption></figure></div>

7. Klik **`Approve`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F33v0Fv6qR2oi0ktmHW2w%2FANT-PENALTY%2044.png?alt=media&#x26;token=7547844d-1a80-45cb-93d5-9aba2aaddbbe" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FvnuAbhEDCh7CJUNxntE2%2FANT-PENALTY%2045.png?alt=media&#x26;token=d9ec8f1c-7067-41e6-bc26-5f1b25fd7df6" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses approve oleh GM TWM berhasil apabila status tiket menjadi **Closed**.
{% endhint %}