# Approval by GM TWM

{% hint style="info" %}
Proses approval oleh GM TWM dilakukan pada tiket dengan status **Waiting GM TWM Approval.**
{% endhint %}

Proses approve:

1. Klik menu ePRO (Electronic Tower Provider Reporting & Operations) pada side bar.
2. Klik menu 4.5 National Penalty.
3. Pilih Cluster Area.
4. Cari ticket number.
5. Klik tiket.
6. Klik **`Approve`**.

<div><figure><img src="/files/Alcq36kfw5aVpsAJ7wuI" alt=""><figcaption></figcaption></figure> <figure><img src="/files/i2KJikz72DfebaZMayL9" alt=""><figcaption></figcaption></figure></div>

7. Klik **`Approve`**.

<div><figure><img src="/files/AG0e6yTAHxfCIOY5KR1f" alt=""><figcaption></figcaption></figure> <figure><img src="/files/2e98wzIc5ffzWjD5yW6D" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses approve oleh GM TWM berhasil apabila status tiket menjadi **Closed**.
{% endhint %}


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