# Approval

{% hint style="warning" %}
Approval tiket MDU dilakukan pada tiket dengan status **Proposed**.
{% endhint %}

{% tabs %}
{% tab title="Approve" %}
Proses approve tiket MDU:

1. Klik menu 3.32 Update Center (Manda Features).
2. Klik tab List of Request.
3. Cari ticket number MDU.
4. Klik tiket.
5. Klik tombol **`Detail`**.

<div><figure><img src="/files/nGCBMiP770sm0mTycCb3" alt=""><figcaption></figcaption></figure> <figure><img src="/files/kAdUqQmV8eP8dPGsXT93" alt=""><figcaption></figcaption></figure></div>

6. Cek data yang telah diubah. Data yang diubah akan ditandai dengan simbol asterisk (\*).
7. Klik tombol **`Approve`**.
8. Isi catatan.
9. Klik tombol **`Submit`**.

<div><figure><img src="/files/lMqRGUl3yEAF2bn6zYYW" alt=""><figcaption></figcaption></figure> <figure><img src="/files/0tXZpjoKoUnol0aGevfR" alt=""><figcaption></figcaption></figure> <figure><img src="/files/BArJ2WfKMj4oiBMcapeb" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses approve tiket MDU berhasil apabila status tiket menjadi **Approved**.
{% endhint %}
{% endtab %}

{% tab title="Reject" %}
Proses reject tiket MDU:

1. Klik menu 3.32 Update Center (Manda Features).
2. Klik tab List of Request.
3. Cari ticket number MDU.
4. Klik tiket.
5. Klik tombol **`Detail`**.

<div><figure><img src="/files/NcOXQnSMoR7idQMSLc8T" alt=""><figcaption></figcaption></figure> <figure><img src="/files/gcrhKJCTDso0n2k9MYkf" alt=""><figcaption></figcaption></figure></div>

6. Cek data yang telah diubah. Data yang diubah akan ditandai dengan simbol asterisk (\*).
7. Klik tombol **`Reject`**.
8. Isi catatan.
9. Klik tombol **`Submit`**.

<div><figure><img src="/files/3QmxGdOiMAl9PC0EyjXf" alt=""><figcaption></figcaption></figure> <figure><img src="/files/JL3Wv462q4Zsjs1v4MAm" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses reject tiket MDU berhasil apabila status tiket menjadi **Rejected**.
{% endhint %}
{% endtab %}
{% endtabs %}


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