# TS FMS

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<figure><img src="/files/SatqCqQ2CscZFcRQmvPv" alt=""><figcaption><p>Diagram BPMN Fiola - Technical Support<br><a href="https://1drv.ms/b/s!Ah9zzFXednRqm0S0MXGyqDj350Hr?e=OpD5rS">Klik di sini untuk download diagram versi PDF</a></p></figcaption></figure>

Proses pengerjaan technical support:

<table><thead><tr><th width="300.3333333333333">Process</th><th>Role/Actor</th><th>Platform</th></tr></thead><tbody><tr><td><a href="/pages/BEnhm1BjX81MpDI23Qxt">Create ticket</a></td><td>TO</td><td>iNeOM Web/NICE Mobile Apps</td></tr><tr><td><a href="/pages/yU598F9dS5DfcHSknNML">Working on ticket</a></td><td>FMS</td><td>NICE Mobile Apps</td></tr><tr><td><a href="/pages/HHcC86XB8hmhO4prBP5p">Asset replacement</a></td><td><ol><li>FMS</li><li>TO</li><li>MGR ENOM</li><li>Vendor</li></ol></td><td><ol><li>NICE Mobile Apps</li><li>iNeOM Web</li><li>iNeOM Web</li><li>iNeOM Web</li></ol></td></tr><tr><td><a href="/pages/AJ9NDj0hSPc8rarggG0x">Asset movement: Site/LPS to site</a></td><td><ol><li>FMS</li><li>RTPE Staff</li></ol></td><td><ol><li>NICE Mobile Apps</li><li>iNeOM Web/NICE Mobile Apps</li></ol></td></tr><tr><td><a href="/pages/KVqwzkJziNsmGkiTtVPF">Asset movement: Site/LPS to WH</a></td><td><ol><li>FMS</li><li>RTPE Staff</li><li>WH SPV</li><li>Inventory SPV &#x26; MGR</li></ol></td><td><ol><li>NICE Mobile Apps &#x26; iNeOM Web</li><li>iNeOM Web/NICE Mobile Apps</li><li>iNeOM Web &#x26; iNeOM Mobile Tablet</li><li>iNeOM Web</li></ol></td></tr><tr><td><a href="/pages/Q5ZzDW2leDppj1mgUIVK">Asset movement: WH to site</a></td><td><ol><li>FMS</li><li>RTPE Staff</li><li>WH SPV</li><li>Inventory SPV &#x26; MGR</li></ol></td><td><ol><li>NICE Mobile Apps &#x26; iNeOM Web</li><li>iNeOM Web/NICE Mobile Apps</li><li>iNeOM Mobile Tablet</li><li>iNeOM Web</li></ol></td></tr><tr><td><a href="/pages/xoT1mhtOc3A23hfcyxHK">Asset Lost</a></td><td>FMS</td><td>NICE Mobile Apps</td></tr><tr><td><a href="/pages/B0DXMKgjm0pC9gnH4kC0">Asset Validation</a></td><td>FMS</td><td>NICE Mobile Apps</td></tr><tr><td><a href="/pages/PsBTCc2pHe5rspiyfnc3">Approval ticket</a></td><td>NOP, TO, &#x26; DCAA</td><td>iNeOM Web/NICE Mobile Apps</td></tr><tr><td><a href="/pages/SPwE5MbrVZ3rbH8gG86K">Download BA</a></td><td>DCAA</td><td>iNeOM Web</td></tr></tbody></table>


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