> For the complete documentation index, see [llms.txt](https://docs.ineom-tsel.mit.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ineom-tsel.mit.id/fiola/ts-fms.md).

# TS FMS

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<figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FOKmBugjIF8MIhkiOerwO%2FFiola%20-%20Technical%20Support%20(BPMN)%20(1)-Flow%20General%20Technical%20Support.png?alt=media&amp;token=e1223ac4-5214-41c1-8b0b-3e09bfe7f7dd" alt=""><figcaption><p>Diagram BPMN Fiola - Technical Support<br><a href="https://1drv.ms/b/s!Ah9zzFXednRqm0S0MXGyqDj350Hr?e=OpD5rS">Klik di sini untuk download diagram versi PDF</a></p></figcaption></figure>

Proses pengerjaan technical support:

<table><thead><tr><th width="300.3333333333333">Process</th><th>Role/Actor</th><th>Platform</th></tr></thead><tbody><tr><td><a href="/fiola/ts-fms/create-ticket.md">Create ticket</a></td><td>TO</td><td>iNeOM Web/NICE Mobile Apps</td></tr><tr><td><a href="/fiola/ts-fms/working-on-ticket.md">Working on ticket</a></td><td>FMS</td><td>NICE Mobile Apps</td></tr><tr><td><a href="/fiola/ts-fms/asset-replacement.md">Asset replacement</a></td><td><ol><li>FMS</li><li>TO</li><li>MGR ENOM</li><li>Vendor</li></ol></td><td><ol><li>NICE Mobile Apps</li><li>iNeOM Web</li><li>iNeOM Web</li><li>iNeOM Web</li></ol></td></tr><tr><td><a href="/fiola/ts-fms/asset-movement/site-lps-to-site.md">Asset movement: Site/LPS to site</a></td><td><ol><li>FMS</li><li>RTPE Staff</li></ol></td><td><ol><li>NICE Mobile Apps</li><li>iNeOM Web/NICE Mobile Apps</li></ol></td></tr><tr><td><a href="/fiola/ts-fms/asset-movement/site-lps-to-wh.md">Asset movement: Site/LPS to WH</a></td><td><ol><li>FMS</li><li>RTPE Staff</li><li>WH SPV</li><li>Inventory SPV &#x26; MGR</li></ol></td><td><ol><li>NICE Mobile Apps &#x26; iNeOM Web</li><li>iNeOM Web/NICE Mobile Apps</li><li>iNeOM Web &#x26; iNeOM Mobile Tablet</li><li>iNeOM Web</li></ol></td></tr><tr><td><a href="/fiola/ts-fms/asset-movement/wh-to-site.md">Asset movement: WH to site</a></td><td><ol><li>FMS</li><li>RTPE Staff</li><li>WH SPV</li><li>Inventory SPV &#x26; MGR</li></ol></td><td><ol><li>NICE Mobile Apps &#x26; iNeOM Web</li><li>iNeOM Web/NICE Mobile Apps</li><li>iNeOM Mobile Tablet</li><li>iNeOM Web</li></ol></td></tr><tr><td><a href="/fiola/ts-fms/asset-lost.md">Asset Lost</a></td><td>FMS</td><td>NICE Mobile Apps</td></tr><tr><td><a href="/fiola/ts-fms/asset-validation.md">Asset Validation</a></td><td>FMS</td><td>NICE Mobile Apps</td></tr><tr><td><a href="/fiola/ts-fms/approval-ticket.md">Approval ticket</a></td><td>NOP, TO, &#x26; DCAA</td><td>iNeOM Web/NICE Mobile Apps</td></tr><tr><td><a href="/fiola/ts-fms/download-ba.md">Download BA</a></td><td>DCAA</td><td>iNeOM Web</td></tr></tbody></table>