> For the complete documentation index, see [llms.txt](https://docs.ineom-tsel.mit.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ineom-tsel.mit.id/fiola/command-center/acknowledge.md).

# Acknowledge

## Acknowledge on Web

Create tiket TSF melalui halaman Command Center dilakukan pada menu 12.15.1 Command Center.

Klik check box pada insight.

{% hint style="warning" %}
Proses acknowledge dilakukan pada insight dengan status **To Acknowledge**.
{% endhint %}

{% hint style="info" %}
Dalam satu kali proses acknowledge dapat dilakukan secara multiple dengan cara memilih maksimal 10 check box insight.
{% endhint %}

Klik `Acknowledge`.

Cek detail pada dialog Acknowledge.

Klik `Acknowledged`.

{% hint style="success" %}
Proses acknowledge insight berhasil apabila status insight menjadi **Ready For Dispatch**.
{% endhint %}

## Acknowledge on Mobile

Create tiket TSF melalui halaman Command Center (Mobile) dilakukan pada menu Command Center.

Klik `Site Maintenance` pada surrounding apps.

Klik `Resource Center`.

Klik `Command Center.`

{% hint style="warning" %}
Proses acknowledge dilakukan pada insight dengan status **To Acknowledge**.
{% endhint %}

Klik check box pada insight.

Klik `Acknowledge`.

Klik `Acknowledged`.

{% hint style="success" %}
Proses acknowledge insight berhasil apabila status insight menjadi **Ready For Dispatch**.
{% endhint %}