# Login & Password

<details>

<summary>Bagaimana jika tidak bisa login?</summary>

Kendala gagal login yang mungkin dialami, antara lain:

1. [User expired](/faq/user-and-account/login-and-password/invalid-login.md#user-expired)
2. [Invalid username dan /atau password](/faq/user-and-account/login-and-password/invalid-login.md#invalid-username-password)
3. [Unregistered device](/faq/user-and-account/login-and-password/invalid-login.md#unregistered-device)
4. [Can't receive data](/faq/user-and-account/login-and-password/invalid-login.md#cant-receive-data)
5. [Credential not valid](/faq/user-and-account/login-and-password/invalid-login.md#credential-not-valid)

[Baca selengkapnya..](/faq/user-and-account/login-and-password/invalid-login.md)

</details>

<details>

<summary>Bagaimana jika lupa password akun?</summary>

<mark style="background-color:red;">Penting!</mark> Cek kembali username/password yang digunakan.

Apabila lupa password, silakan melakukan reset password melalui WhatsApp Bot atau NOP masing-masing.

[Baca selengkapnya..](/faq/user-and-account/login-and-password/forgot-password.md)

</details>

<details>

<summary>Bagaimana cara mengubah password akun?</summary>

Proses perubahan password akun:

1. Klik menu Account.
2. Klik menu **`Change Password`**.
3. Isi dialog **`Change password`**.
4. Klik tombol **`SUBMIT`**.

[Baca selengkapnya..](/faq/user-and-account/login-and-password/change-password.md)

</details>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ineom-tsel.mit.id/faq/user-and-account/login-and-password.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.