> For the complete documentation index, see [llms.txt](https://docs.ineom-tsel.mit.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ineom-tsel.mit.id/faq/user-and-account/login-and-password.md).

# Login & Password

<details>

<summary>Bagaimana jika tidak bisa login?</summary>

Kendala gagal login yang mungkin dialami, antara lain:

1. [User expired](/faq/user-and-account/login-and-password/invalid-login.md#user-expired)
2. [Invalid username dan /atau password](/faq/user-and-account/login-and-password/invalid-login.md#invalid-username-password)
3. [Unregistered device](/faq/user-and-account/login-and-password/invalid-login.md#unregistered-device)
4. [Can't receive data](/faq/user-and-account/login-and-password/invalid-login.md#cant-receive-data)
5. [Credential not valid](/faq/user-and-account/login-and-password/invalid-login.md#credential-not-valid)

[Baca selengkapnya..](/faq/user-and-account/login-and-password/invalid-login.md)

</details>

<details>

<summary>Bagaimana jika lupa password akun?</summary>

<mark style="background-color:red;">Penting!</mark> Cek kembali username/password yang digunakan.

Apabila lupa password, silakan melakukan reset password melalui WhatsApp Bot atau NOP masing-masing.

[Baca selengkapnya..](/faq/user-and-account/login-and-password/forgot-password.md)

</details>

<details>

<summary>Bagaimana cara mengubah password akun?</summary>

Proses perubahan password akun:

1. Klik menu Account.
2. Klik menu **`Change Password`**.
3. Isi dialog **`Change password`**.
4. Klik tombol **`SUBMIT`**.

[Baca selengkapnya..](/faq/user-and-account/login-and-password/change-password.md)

</details>