# Bagaimana jika tidak bisa melakukan pengambilan gambar?

Kendala tidak bisa melakukan pengambilan gambar yang mungkin dialami, antara lain:

* Flash kamera tidak menyala.
* Hasil foto gelap/hitam.
* Gagal melakukan pengambilan gambar dengan informasi "**Error: Internal Camera1 error**".

Apabila mengalami kendala di atas, maka dapat melakukan mengaktifkan snapshot mode dan camera engine, dengan cara:

1. Klik menu Account & Settings.
2. Klik menu **`Settings`**.
3. Aktifkan menu Snapshot Mode dan menu Camera2 Engine. 

<figure><img src="/files/PAujuT1yelxlR3HtFwji" alt=""><figcaption></figcaption></figure>


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