> For the complete documentation index, see [llms.txt](https://docs.ineom-tsel.mit.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ineom-tsel.mit.id/faq.md).

# FAQ

- [User & Account](https://docs.ineom-tsel.mit.id/faq/user-and-account.md)
- [Login & Password](https://docs.ineom-tsel.mit.id/faq/user-and-account/login-and-password.md)
- [Bagaimana jika tidak bisa login?](https://docs.ineom-tsel.mit.id/faq/user-and-account/login-and-password/invalid-login.md)
- [Bagaimana jika lupa password akun?](https://docs.ineom-tsel.mit.id/faq/user-and-account/login-and-password/forgot-password.md)
- [Bagaimana cara mengubah password akun?](https://docs.ineom-tsel.mit.id/faq/user-and-account/login-and-password/change-password.md)
- [Account Settings](https://docs.ineom-tsel.mit.id/faq/user-and-account/account-settings.md)
- [Bagaimana cara melakukan download form request (Form Request User & NDA)?](https://docs.ineom-tsel.mit.id/faq/user-and-account/account-settings/download-form-request.md)
- [Bagaimana cara melakukan registrasi untuk user baru?](https://docs.ineom-tsel.mit.id/faq/user-and-account/account-settings/user-registration.md)
- [Bisakah satu akun login di dua device atau lebih?](https://docs.ineom-tsel.mit.id/faq/user-and-account/account-settings/user-device.md)
- [Bagaimana jika device yang digunakan rusak/hilang dan akan menggunakan device baru?](https://docs.ineom-tsel.mit.id/faq/user-and-account/account-settings/device-lost.md)
- [Bagaimana cara mengubah role yang sedang digunakan?](https://docs.ineom-tsel.mit.id/faq/user-and-account/account-settings/change-role.md)
- [Verify Account](https://docs.ineom-tsel.mit.id/faq/user-and-account/verify-account.md)
- [Bagaimana cara melakukan verifikasi akun?](https://docs.ineom-tsel.mit.id/faq/user-and-account/verify-account/account-verification.md)
- [Phone Verification](https://docs.ineom-tsel.mit.id/faq/user-and-account/verify-account/account-verification/phone-verification.md)
- [Email Verification](https://docs.ineom-tsel.mit.id/faq/user-and-account/verify-account/account-verification/email-verification.md)
- [Document Verification](https://docs.ineom-tsel.mit.id/faq/user-and-account/verify-account/account-verification/document-verification.md)
- [Permit Access](https://docs.ineom-tsel.mit.id/faq/user-and-account/verify-account/account-verification/permit-access.md)
- [Bagaimana jika mengalami kendala "Invalid link" saat melakukan verifikasi email?](https://docs.ineom-tsel.mit.id/faq/user-and-account/verify-account/invalid-link-when-verify-email.md)
- [Bagaimana cara melakukan pengisian izin akses?](https://docs.ineom-tsel.mit.id/faq/user-and-account/verify-account/permit-access.md)
- [Bagaimana jika tidak bisa mengunggah file dengan format PDF?](https://docs.ineom-tsel.mit.id/faq/user-and-account/verify-account/failed-upload-file.md)
- [Bagaimana cara TSA melakukan approval verifikasi dokumen?](https://docs.ineom-tsel.mit.id/faq/user-and-account/verify-account/document-verification-approval.md)
- [Bagaimana cara NOP melakukan approval izin akses?](https://docs.ineom-tsel.mit.id/faq/user-and-account/verify-account/permit-registration-approval.md)
- [Expired Account](https://docs.ineom-tsel.mit.id/faq/user-and-account/expired-account.md)
- [Bagaimana jika akun telah expired?](https://docs.ineom-tsel.mit.id/faq/user-and-account/expired-account/expired-account.md)
- [Ticketing System](https://docs.ineom-tsel.mit.id/faq/ticketing-system.md)
- [General](https://docs.ineom-tsel.mit.id/faq/ticketing-system/general.md)
- [Bagaimana jika tidak ada tiket yang muncul pada web Fiola?](https://docs.ineom-tsel.mit.id/faq/ticketing-system/general/filter-configuration.md)
- [Bagaimana jika tidak ada tiket yang muncul pada web Amesty atau Winona?](https://docs.ineom-tsel.mit.id/faq/ticketing-system/general/site-area-configuration.md)
- [Bagaimana jika tidak bisa melakukan pengambilan gambar?](https://docs.ineom-tsel.mit.id/faq/ticketing-system/general/snapshot-mode.md)
- [Permit](https://docs.ineom-tsel.mit.id/faq/ticketing-system/permit.md)
- [Bagaimana proses melakukan working permit?](https://docs.ineom-tsel.mit.id/faq/ticketing-system/permit/working-permit.md)
- [Request Permit](https://docs.ineom-tsel.mit.id/faq/ticketing-system/permit/working-permit/request-permit.md)
- [Working Permit Detail](https://docs.ineom-tsel.mit.id/faq/ticketing-system/permit/working-permit/working-permit-detail.md)
- [Pengambilan Kunci](https://docs.ineom-tsel.mit.id/faq/ticketing-system/permit/working-permit/pengambilan-kunci.md)
- [Working Permit Check In](https://docs.ineom-tsel.mit.id/faq/ticketing-system/permit/working-permit/working-permit-check-in.md)
- [Working Permit Check Out](https://docs.ineom-tsel.mit.id/faq/ticketing-system/permit/working-permit/working-permit-check-out.md)
- [Pengembalian Kunci](https://docs.ineom-tsel.mit.id/faq/ticketing-system/permit/working-permit/pengembalian-kunci.md)
- [Extend Permit](https://docs.ineom-tsel.mit.id/faq/ticketing-system/permit/working-permit/extend-permit.md)
- [Mengapa nama dan nomor HP tidak muncul saat pengisian form working permit?](https://docs.ineom-tsel.mit.id/faq/ticketing-system/permit/failed-working-permit.md)
- [Maintenance](https://docs.ineom-tsel.mit.id/faq/ticketing-system/maintenance.md)
- [Bagaimana jika tidak bisa melakukan take over tiket BPS?](https://docs.ineom-tsel.mit.id/faq/ticketing-system/maintenance/failed-take-over-ticket-bps.md)
- [Apa yang dilakukan ketika pengisian Serial Number (SN) pada halaman maintenance menjadi invalid?](https://docs.ineom-tsel.mit.id/faq/ticketing-system/maintenance/invalid-serial-number.md)
- [Apa yang dilakukan ketika tidak bisa melakukan submit maintenance karena pengisian Rectifier System?](https://docs.ineom-tsel.mit.id/faq/ticketing-system/maintenance/invalid-rectifier-system.md)
- [Bagaimana cara melakukan review dan approval hasil maintenance melalui mobile app?](https://docs.ineom-tsel.mit.id/faq/ticketing-system/maintenance/review-approval-maintenance.md)
- [Asset Management](https://docs.ineom-tsel.mit.id/faq/ticketing-system/asset-management.md)
- [Bagaimana cara melakukan "Cancel Mark" pada asset?](https://docs.ineom-tsel.mit.id/faq/ticketing-system/asset-management/bagaimana-cara-melakukan-cancel-mark-pada-asset.md)
- [Check In on Site](https://docs.ineom-tsel.mit.id/faq/check-in-on-site.md)
- [Apa yang harus dilakukan ketika tidak bisa melakukan check in meskipun sudah berada di site?](https://docs.ineom-tsel.mit.id/faq/check-in-on-site/failed-check-in.md)
- [Bagaimana cara melakukan approval request check in?](https://docs.ineom-tsel.mit.id/faq/check-in-on-site/approval-request-check-in.md)
- [Bagaimana cara melakukan review dan approval mismatch coordinate?](https://docs.ineom-tsel.mit.id/faq/check-in-on-site/approval-mismatch-coordinate.md)