> For the complete documentation index, see [llms.txt](https://docs.ineom-tsel.mit.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ineom-tsel.mit.id/etsa/material-support/mobile.md).

# Mobile

{% file src="/files/-MjFJ6DlzoitHG3093Pp" %}
Download BPMN Material Support
{% endfile %}

## Menu Material Support

Menu Material Support dapat diakses dengan cara klik `TSA Administration` pada surrounding apps, kemudian klik menu `Home`.

Klik `Material Support`.

## Request Material Support

Klik ikon :heavy\_plus\_sign:.

Isi data pada halaman `Material Support Request`.

:black\_small\_square: Material Support Request

:black\_small\_square: Item Selection

Klik `Kirim`.

{% hint style="success" %}
Proses pembuatan request tiket material support berhasil apabila tiket telah muncul pada halaman `Material Support` dengan status **New**.
{% endhint %}

## Confirm Close

Klik menu option pada tiket material support.

{% hint style="warning" %}
**Perhatian**: Confirm close tiket material support dilakukan pada tiket dengan status **In Progress** dan tiket referensi (Winona, SPMS, atau Consumable) telah **Closed**.
{% endhint %}

Klik menu `Confirm Closed`.

Klik `YES`.

{% hint style="success" %}
Proses confirm close tiket material support berhasil apabila status tiket menjadi **Closed**.
{% endhint %}