# Mobile

{% file src="/files/-MjFI48olTGJR2RFiQ\_D" %}
Download BPMN SPMS (Returnable)
{% endfile %}

## Menu Returnable

Menu Returnable dapat diakses dengan cara klik `TSA Administration` pada surrounding apps, kemudian klik menu `Home`.

Klik `Returnable`.

## Vendor Response

Klik menu option pada tiket SPMS.

{% hint style="warning" %}
**Perhatian**: Response tiket SPMS oleh Vendor dilakukan pada tiket dengan status **New**.
{% endhint %}

Klik menu `Response Vendor`.

## Delivery Time

Klik menu option pada tiket SPMS.

{% hint style="warning" %}
**Perhatian**: Delivery time tiket SPMS dilakukan pada tiket dengan status **Vendor Respond**.
{% endhint %}

Klik menu `Delivery Item`.

## Approval Return Time

Klik menu option pada tiket SPMS.

{% hint style="warning" %}
**Perhatian**: Approval return time tiket SPMS dilakukan pada tiket dengan status **Returned**.
{% endhint %}

Klik menu `Returned Item`.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ineom-tsel.mit.id/etsa/manual-guide-for-vendor/spms/mobile.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.