# Apa yang harus dilakukan ketika salah dalam melakukan pemesanan sparepart?

Jika status tiket masih **Waiting Approval \<Approver>**, maka bisa menghubungi Approver untuk melakukan reject pada tiket tersebut.

status tiket sudah **Waiting Vendor Respond**, maka bisa menghubungi Vendor untuk melakukan cancel pada tiket tersebut.

{% tabs %}
{% tab title="Reject Ticket" %}
Pilih tiket dengan action next **Waiting Approval \<Approver>**.

Klik Action Next: `Waiting Approval <Approver>`.

Klik radio button Reject.

Isi catatan.

Klik `Submit`.

<figure><img src="/files/KDCwx02XqYbia7GBwODC" alt=""><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Cancel Ticket" %}
Pilih tiket dengan action next **Waiting Vendor Respond**.

Klik `Cancel Ticket`.

Isi catatan.

Klik `Submit`.

<figure><img src="/files/ArrtPremis0l0nu8Kc62" alt=""><figcaption></figcaption></figure>
{% endtab %}
{% endtabs %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ineom-tsel.mit.id/etsa/faq/wrong-sparepart-request.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.