# Create Ticket

{% hint style="info" %}
Proses create ticket dilakukan oleh role TP.
{% endhint %}

Proses create ticket Site No Maintenance:

1. Klik menu ePRO (Electronic Tower Provider Reporting & Operations) pada side bar.
2. Klik menu 4.3 RPM.
3. Pilih Cluster Area.
4. Klik **`New`**.

<div><figure><img src="/files/JIw9vikdhdlGnbkXU9qf" alt=""><figcaption></figcaption></figure> <figure><img src="/files/xBw0yiBUljijDin8nBVs" alt=""><figcaption></figcaption></figure></div>

5. Klik **`Site Tidak Maintenance`**.
6. Isi data.
7. Klik checkbox.
8. Klik **`Submit`**.

<div><figure><img src="/files/o8G4ebL81VCtxR0v69ls" alt=""><figcaption></figcaption></figure> <figure><img src="/files/El0Z35AXAn1QRlDs93Nu" alt=""><figcaption></figcaption></figure> <figure><img src="/files/2G8kHDkKbTI22e0vLAnL" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses create ticket oleh TP berhasil apabila status tiket menjadi **Closed**.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ineom-tsel.mit.id/epro/rpm/site-no-maintenance/create-ticket.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.