# Approval by TO

{% hint style="info" %}
Proses approval oleh TO dilakukan pada tiket dengan status **Waiting TO Closing Approval.**
{% endhint %}

{% tabs %}
{% tab title="Approve" %}
Proses approve:

1. Klik menu ePRO (Electronic Tower Provider Reporting & Operations) pada side bar.
2. Klik menu 4.3 RPM.
3. Pilih Cluster Area.
4. Cari ticket number.
5. Klik tiket.
6. Klik **`Approve`**.

<div><figure><img src="/files/8kReQR5IdIi0uWbuqWJw" alt=""><figcaption></figcaption></figure> <figure><img src="/files/8C6Jq7sQjwwNeAUED8GY" alt=""><figcaption></figcaption></figure></div>

7. Klik **`Approve`**.

<div><figure><img src="/files/flP2zVvVKjwFy3mvlctJ" alt=""><figcaption></figcaption></figure> <figure><img src="/files/S87cnWrBs8ujaU9YUE04" alt=""><figcaption></figcaption></figure></div>
{% endtab %}

{% tab title="Reject" %}
Proses reject:

1. Klik menu ePRO (Electronic Tower Provider Reporting & Operations) pada side bar.
2. Klik menu 4.3 RPM.
3. Pilih Cluster Area.
4. Cari ticket number.
5. Klik tiket.
6. Klik **`Reject`**.

<div><figure><img src="/files/8kReQR5IdIi0uWbuqWJw" alt=""><figcaption></figcaption></figure> <figure><img src="/files/OFtoJSPlrXgcg1ZzI5z0" alt=""><figcaption></figcaption></figure></div>

7. Isi catatan dengan alasan melakukan reject.
8. Klik **`Reject`**.

<figure><img src="/files/VifdCZLFPxPpQ3jWTuZx" alt=""><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Return" %}
Proses return:

1. Klik menu ePRO (Electronic Tower Provider Reporting & Operations) pada side bar.
2. Klik menu 4.3 RPM.
3. Pilih Cluster Area.
4. Cari ticket number.
5. Klik tiket.
6. Klik **`Return`**.

<div><figure><img src="/files/8kReQR5IdIi0uWbuqWJw" alt=""><figcaption></figcaption></figure> <figure><img src="/files/6g5V4jdsjrf13tXumoIe" alt=""><figcaption></figcaption></figure></div>

7. Isi catatan dengan alasan melakukan return.
8. Klik **`Return`**.

<figure><img src="/files/IEbXlfyon17fdDawrN8O" alt=""><figcaption></figcaption></figure>
{% endtab %}
{% endtabs %}

{% hint style="success" %}
Proses approve oleh TO berhasil apabila status tiket menjadi **Waiting NOS Approval.** Apabila dilakukan reject maka status tiket menjadi **Rejected.** Apabila dilakukan return maka status tiket menjadi **Returned.**
{% endhint %}


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