# Request Reconciliation

{% hint style="info" %}
Proses request reconciliation dilakukan oleh role TP pada tiket dengan status **Waiting TP Approval.**
{% endhint %}

Proses request conciliation:

1. Klik menu ePRO (Electronic Tower Provider Reporting & Operations) pada side bar.
2. Klik menu 4.5 National Pinalty.
3. Pilih Cluster Area.
4. Cari ticket number.
5. Klik tiket.
6. Klik **`Request Reconciliation`**.

<div><figure><img src="/files/Rr1IlRAEs0G1midE6XXw" alt=""><figcaption></figcaption></figure> <figure><img src="/files/w7OXRKHyfmr8lBGP2Mlx" alt=""><figcaption></figcaption></figure></div>

7. Klik check box pada wilayah yang akan dilakukan reconciliation.
8. Klik **`Submit`**.

<div><figure><img src="/files/053fpywqzKFuBInYXIGL" alt=""><figcaption></figcaption></figure> <figure><img src="/files/Nh8SN2xU4rvziX0INh7B" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses request reconciliatoin berhasil apabila status tiket menjadi **Waiting TWM Approval.**
{% endhint %}


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