# Invalid Vendor

<mark style="background-color:red;">Error case</mark>: Gagal dengan informasi "**Failed**. Not allowed vendor."

<figure><img src="/files/tY9TDELvY5p1p2CNOL9p" alt=""><figcaption></figcaption></figure>

<mark style="background-color:green;">Solution</mark>: Proses eATP gateway hanya dapat dilakukan untuk tiket yang ter-assign ke vendor-vendor tertentu. Pastikan tiket eATP sudah ter-assign ke vendor yang sesuai sebelum melakukan proses eATP Gateway.


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