# Approval ATP Ticket

Klik menu `15.2 Equipment` (eATP Features).

{% hint style="warning" %}
Approval ticket ATP dilakukan pada tiket dengan status **Waiting Vendor Approval**.
{% endhint %}

<figure><img src="/files/MeWfwqPS5QjGXbuWOG6b" alt=""><figcaption></figcaption></figure>

Cari ticket number.

Klik tiket ATP.

Klik `Detail`.

Cek detail tiket ATP dan semua related ticket AM.

<div><figure><img src="/files/plOxyBXHD0PNhaSNNa14" alt=""><figcaption></figcaption></figure> <figure><img src="/files/I4qUIh6Fi39YMZ0qZ0Re" alt=""><figcaption></figcaption></figure></div>

{% tabs %}
{% tab title="Approve" %}
Klik `Approve`.

Isi data pada dialog BA Signature.

{% hint style="info" %}
Data yang diisi:

* Nama dan role dari pihak Telkomsel
* Nama dan role dari pihak Mitra
* OSS capture pada masing-masing related ticket (opsional)
  {% endhint %}

<div><figure><img src="/files/5r5X9SlhDZu6QKmrrdkk" alt=""><figcaption></figcaption></figure> <figure><img src="/files/WuiLFKQwVjkif8wlx7Pk" alt=""><figcaption></figcaption></figure></div>

Klik `Submit`.

Isi catatan.

Klik `Submit`.

<div><figure><img src="/files/mohiv3htL8TButsEXOsp" alt=""><figcaption></figcaption></figure> <figure><img src="/files/iUMEynVsT1pQtd20Ei2B" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses approve ticket ATP berhasil apabila status tiket menjadi **Processing on Scarlett**.
{% endhint %}
{% endtab %}

{% tab title="Reject" %}
Klik `Reject`.

<figure><img src="/files/kZAyX6OmDQn89PutnmsG" alt=""><figcaption></figcaption></figure>

Pilih Change Ticket Status: Reassign Work.

Pilih related ticket AM yang akan dilakukan reject.

Isi catatan.

Klik `Reject Ticket`.

<div><figure><img src="/files/mcUO2meeBpKHOJN52RVh" alt=""><figcaption></figcaption></figure> <figure><img src="/files/2OEYPnkQ4B57EbPmpgDX" alt=""><figcaption></figcaption></figure> <figure><img src="/files/6ABSSFMGJxETIqcrLtge" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses reject ticket ATP berhasil apabila status tiket menjadi **Reassign Work**.
{% endhint %}
{% endtab %}
{% endtabs %}


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