> For the complete documentation index, see [llms.txt](https://docs.ineom-tsel.mit.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ineom-tsel.mit.id/dms/efpbg/reopen-fpbg.md).

# Reopen FPBG

{% hint style="warning" %}
Reopen FPBG dilakukan pada tiket dengan status **Closed**.
{% endhint %}

Proses reopen FPBG:

1. Klik menu 17.6 eFPBG (DMS Feature).
2. Cari ticket number DMS.
3. Klik tiket.
4. Klik tombol **`Reopen`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FOKShRgQWSzjLZTPozrKp%2FDMS%20eFPBG%20-%20Reopen%2001.png?alt=media&amp;token=c0fe54ae-e24e-4765-80c6-2200838bc663" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FwOwySdJ34YW5Vv9YNSta%2FDMS%20eFPBG%20-%20Reopen%2002.png?alt=media&amp;token=0ea224be-1aac-4064-bd72-972c14e4c405" alt=""><figcaption></figcaption></figure></div>

5. Isi catatan.
6. Klik tombol **`Submit`**.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FMpp983joKjoKW23IEsuD%2FDMS%20eFPBG%20-%20Reopen%2003.png?alt=media&amp;token=f4188ed3-05ac-45f8-8722-f801cea89b8a" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2Fi8ziUXOz1KKEw75fz1EG%2FDMS%20eFPBG%20-%20Reopen%2004.png?alt=media&amp;token=ccdcf1ca-5c99-4635-9840-3889f554ffe2" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F3sfB4J2xMQuCl4wIoWzQ%2FDMS%20eFPBG%20-%20Reopen%2005.png?alt=media&amp;token=b4d14718-b55a-4e79-a5a5-907feccc6764" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses reopen FPBG berhasil apabila status tiket menjadi **Rejected**.
{% endhint %}