> For the complete documentation index, see [llms.txt](https://docs.ineom-tsel.mit.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ineom-tsel.mit.id/dms/efpbg/reopen-fpbg.md).

# Reopen FPBG

{% hint style="warning" %}
Reopen FPBG dilakukan pada tiket dengan status **Closed**.
{% endhint %}

Proses reopen FPBG:

1. Klik menu 17.6 eFPBG (DMS Feature).
2. Cari ticket number DMS.
3. Klik tiket.
4. Klik tombol **`Reopen`**.

<div><figure><img src="/files/hBsVcKtZgzToIo9OsERc" alt=""><figcaption></figcaption></figure> <figure><img src="/files/8d8oqZ7UHfS0XGyYNqtf" alt=""><figcaption></figcaption></figure></div>

5. Isi catatan.
6. Klik tombol **`Submit`**.

<div><figure><img src="/files/EiSNFrN6mzAXZGsU1zOh" alt=""><figcaption></figcaption></figure> <figure><img src="/files/tdSb6aMHIvduyyx5A7Ym" alt=""><figcaption></figcaption></figure> <figure><img src="/files/TACLUhvahnHXiEEWyvor" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses reopen FPBG berhasil apabila status tiket menjadi **Rejected**.
{% endhint %}
