# Reopen FPBG

{% hint style="warning" %}
Reopen FPBG dilakukan pada tiket dengan status **Closed**.
{% endhint %}

Proses reopen FPBG:

1. Klik menu 17.6 eFPBG (DMS Feature).
2. Cari ticket number DMS.
3. Klik tiket.
4. Klik tombol **`Reopen`**.

<div><figure><img src="/files/hBsVcKtZgzToIo9OsERc" alt=""><figcaption></figcaption></figure> <figure><img src="/files/8d8oqZ7UHfS0XGyYNqtf" alt=""><figcaption></figcaption></figure></div>

5. Isi catatan.
6. Klik tombol **`Submit`**.

<div><figure><img src="/files/EiSNFrN6mzAXZGsU1zOh" alt=""><figcaption></figcaption></figure> <figure><img src="/files/tdSb6aMHIvduyyx5A7Ym" alt=""><figcaption></figcaption></figure> <figure><img src="/files/TACLUhvahnHXiEEWyvor" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses reopen FPBG berhasil apabila status tiket menjadi **Rejected**.
{% endhint %}


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