# WhatsApp Bot Verification

{% hint style="warning" %}
Sebelum melakukan verifikasi WhatsApp Bot, pastikan telah melakukan [verifikasi nomor dan email](/faq/user-and-account/verify-account/account-verification.md).
{% endhint %}

Proses verifikasi WA Bot melalui aplikasi NICE:

1. Klik menu Account.
2. Klik menu **`WhatsApp Bot`**.
3. Klik tombol **`VERIFICATION`**, kemudian akan diarahkan ke room chat WhatsApp Bot.
4. Kirim token.

<figure><img src="/files/5eZiKi7JDwCscu5xFbBR" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}

* Setelah user mengirimkan token, Bot akan mengirimkan kode OTP.
* Apabila user telah menerima kode OTP, silakan kembali ke aplikasi NICE untuk memasukkan kode OTP pada menu `WhatsApp Bot`.
  {% endhint %}

5. Refresh halaman Account & Settings pada aplikasi NICE.
6. Klik menu **`WhatsApp Bot`**.
7. Isi kode OTP pada dialog WhatsApp Bot Verification.

<figure><img src="/files/2j5jNMeZQiC75lsEElhg" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Proses verifikasi WhatsApp Bot berhasil apabila muncul dialog VERIFICATION SUCCESS dan status WhatsApp Bot menjadi **Verified**.
{% endhint %}

{% hint style="info" %}
Apabila proses verifikasi telah berhasil (muncul dialog VERIFICATION SUCCESS), namun status WhatsApp Bot masih **Not Verified**, maka user dapat melakukan refresh halaman atau kill aplikasi NICE, kemudian cek kembali status WhatsApp Bot.
{% endhint %}

<figure><img src="/files/3oYpZYm94TSC1vHgRpGV" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ineom-tsel.mit.id/bot-system/whatsapp-bot/whatsapp-bot-verification.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.