> For the complete documentation index, see [llms.txt](https://docs.ineom-tsel.mit.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ineom-tsel.mit.id/amesty/asset-troubleshoot/ttc/check-in-on-site.md).

# Check In on Site

## Menu My Task

Proses akses menu My Task:

1. Klik menu To-Do.
2. Klik work scope `Asset Troubleshoot` (Asset Management).

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FkZb1EgHrEMfB89X2ZAu4%2FAsset%20Troubleshoot%20-%20Menu%20%2301.png?alt=media&amp;token=c11c506f-2eb9-457b-858a-81acd9d39e3f" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FBuqenUEe24fUbdTWNRiV%2FAsset%20Troubleshoot%20-%20Menu%20%2302.png?alt=media&amp;token=6a103cd2-e793-4c33-b7c3-f33e90ffcdd4" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F3vyErwbq3lghDTTktOje%2FAsset%20Troubleshoot%20-%20Menu%20%2303.png?alt=media&amp;token=3c5a1b91-6eff-4a0f-88e3-e4e6bf0af75d" alt=""><figcaption></figcaption></figure></div>

## Follow Up

Proses follow up tiket:

1. Klik menu option pada tiket AM.

{% hint style="warning" %}
Follow up dilakukan pada tiket dengan status **New**.
{% endhint %}

2. Klik `Follow Up`.
3. Klik `Confirm`.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F3XhMnfeHtiwJeI8CSZUt%2FAsset%20Troubleshoot%20-%20Follow%20Up%20%2301.png?alt=media&amp;token=f923f677-df2e-4a87-a2f5-456fd67be33c" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FSmqQCS6EKbqhe9PnooH6%2FAsset%20Troubleshoot%20-%20Follow%20Up%20%2302.png?alt=media&amp;token=c6fb309d-f605-4bd9-a7d7-4379522d93c9" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2Fthmawd33iWMgw2AYJRj7%2FAsset%20Troubleshoot%20-%20Follow%20Up%20%2303.png?alt=media&amp;token=387c7984-b6ed-4b83-b52a-83f0d01d669a" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F2S058BFOt3OtazrnnIMe%2FAsset%20Troubleshoot%20-%20Follow%20Up%20%2304.png?alt=media&amp;token=c6ce4072-e710-460c-bc38-6f7b08134b20" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
Proses follow up berhasil apabila status tiket menjadi **In Progress**.
{% endhint %}

## Check In on Site

Proses check in on site:

1. Klik menu option pada tiket AM.

{% hint style="warning" %}
Check in on site dilakukan pada tiket dengan status **In Progress**.
{% endhint %}

2. Klik `Open Form`.
3. Klik `Check In`.

<details>

<summary><mark style="background-color:red;">Error case</mark>: Tidak bisa melakukan check in</summary>

Apabila mengalami kendala check in, maka:

* Pastikan GPS pada perangkat telah aktif.
* Pastikan telah memenuhi jarak maksimal terhadap site.
* Pastikan telah berada di lokasi.

Apabila telah memenuhi tiga syarat di atas namun tetap tidak bisa melakukan check in, maka user dapat melakukan proses [Request Check In](https://docs.ineom-tsel.mit.id/amesty/asset-troubleshoot/ttc/pages/ncujjhStlxwDFy9z4Uq4#kondisi-1.-sudah-berada-di-site-namun-tidak-dapat-melakukan-check-in.) atau [Mismatch Coordinate](https://docs.ineom-tsel.mit.id/amesty/asset-troubleshoot/ttc/pages/ncujjhStlxwDFy9z4Uq4#kondisi-2.-sudah-berada-di-site-namun-titik-koordinat-tidak-sesuai-dengan-yang-ditampilkan-di-aplika).

</details>

4. Klik ikon :camera: untuk mengambil foto site bagian depan, belakang, samping kiri, dan kanan site.
5. Klik `Go to form`.

<div><figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FguAMfAGS8o1nXj4ZiHDo%2FAsset%20Troubleshoot%20-%20Open%20Form%20%2301.png?alt=media&amp;token=5ea6595b-d211-439a-a522-e97b0214140f" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FqOGMzIQFaydTs4djV0fq%2FAsset%20Troubleshoot%20-%20Open%20Form%20%2302.png?alt=media&amp;token=e05c4f87-41dc-41bc-9512-b7f3fcb97adf" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2F3y1x0OE73kI3A8QPdARo%2FAsset%20Troubleshoot%20-%20Open%20Form%20%2303.png?alt=media&amp;token=7d92d9c2-9239-458d-82b9-1970f84a6675" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FZ25iuPXQd5GUiIB9iKHL%2FAsset%20Troubleshoot%20-%20Open%20Form%20%2304.png?alt=media&amp;token=dddc7099-c7d6-4883-a5f5-9c4ac341dea9" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FxjiRMI1GHg84PtEDarUQ%2FAsset%20Troubleshoot%20-%20Open%20Form%20%2305.png?alt=media&amp;token=2d382768-b73d-406d-8326-10180ccabcb1" alt=""><figcaption></figcaption></figure> <figure><img src="https://881216119-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWVBMvffYxbmZPOUuP_%2Fuploads%2FeLRxFLPHWjBNhWZgOGrA%2FAsset%20Troubleshoot%20-%20Open%20Form%20%2306.png?alt=media&amp;token=b585593c-86f2-4852-a445-9093f6211d05" alt=""><figcaption></figcaption></figure></div>
